Overview

From time to time, a training session may need to be moved to a different date or time. Rescheduling allows the session to still take place while accommodating changes to availability.

Rescheduling should always be handled carefully to ensure the training schedule remains organised and that players continue to receive a consistent coaching experience.

Where possible, rescheduling is usually preferable to cancelling a session.

When a Session May Need to Be Rescheduled

Sessions may need to be rescheduled in situations such as:

  • A player is unavailable for their usual session time

  • A coach becomes unavailable

  • A facility issue prevents the session from taking place

  • Severe weather disrupts the original session

The goal is to find a suitable alternative time that allows the session to still take place.

Checking Availability

Before confirming a new session time, it is important to review the training schedule and confirm that space is available.

Franchisees should check:

  • Available time slots in the schedule

  • Whether the session already contains one or two players

  • Coach availability at the new time

Ensuring the session fits correctly within the schedule helps avoid further changes later.

Updating the Booking System

Once a new session time has been agreed, the booking should be updated within the scheduling system.

This ensures:

  • The player appears in the correct time slot

  • Coaches are aware of the updated schedule

  • The training calendar remains accurate

Changes should always be updated promptly to prevent confusion during sessions.

Confirming with the Parent

After the session has been moved, the parent should be informed of the new session details.

Clear communication should confirm:

  • The new session date and time

  • Which coach will deliver the session if applicable

  • Any additional information required for the session

Clear communication helps prevent missed sessions and keeps families informed.

Maintaining Session Quality

When rescheduling a session, it is important that the training experience remains consistent.

Franchisees should ensure:

  • The session environment remains suitable

  • Players are paired appropriately if required

  • The session still delivers a high-quality coaching experience

Maintaining session standards is important even when schedules change.

Summary

Rescheduling allows sessions to continue even when the original time is no longer suitable.

Franchisees should ensure that:

  • A suitable alternative time is identified

  • The booking system is updated correctly

  • Parents are informed clearly

  • The quality of the session remains consistent

Managing schedule changes carefully helps maintain a reliable and professional training environment.