Fresha handles a lot of the automated messaging that clients receive related to their bookings. A full list of the emails sent automatically by Fresha is:
3 days upcoming appointment reminder (EMAIL)
Notifies clients reminding them of their upcoming appointment.
24 hours upcoming appointment reminder (EMAIL)
Notifies clients reminding them of their upcoming appointment.
New appointment (TEXT & EMAIL)
Reach out to clients when their appointment is booked for them.
Rescheduled appointment (EMAIL)
Automatically sends to clients when their appointment start time is changed.
Cancelled appointment (EMAIL)
Automatically sends to clients when their appointment is cancelled.
Did not show up (EMAIL & TEXT)
Automatically sends to clients when their appointment is marked as a no-show.
Win back lapsed clients (EMAIL)
Reach clients with 6 or more appointments in the last 3 months, who did not return in the last 3 months and offer them a £10 off discount code on their next booking.